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Merchandise is only eligible for return if defective. We do not refund monies or make exchanges if a fragrance is not to your liking. If you have a manufacturing issue, please contact us immediately at Due to our candles being hand-poured in small batches the appearance of each candle could differ slightly!



Please be sure your order is complete and as you want it, we can not make changes or add to orders once they have been processed and finalized. There can be no exceptions to this rule, thank you for understanding! 


Candys Candles company is not responsible for - incorrect e-mail or postal address. 

Candys Candles company is not responsible for damaged or missing items due to delivery mishandling. 

Candys Candles company shall not be responsible for any injuries, damages or losses of any kind due to your use of any product purchased from Candys Candles company. In any case, our maximum liability to you is the amount you paid for the product. 

We reserve the right to modify, alter or discontinue any policies and terms included herein at any time without notice. 

Your purchase from Candys Candles company signifies your acceptance of the aforementioned information and policies. 


Candy's Candles acknowledges your trust and is committed to protecting the information you provide us.  Candy's Candles will not sell, rent or trade e-mail addresses or disclose any personal information belonging to our valued customers, we respect your privacy and appreciate your business.

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